We promise purity, safety, and satisfaction.
But if something doesn’t feel right — we’ll make it right.
Eligibility
Returns or replacements are accepted if:
- The product was damaged, leaked, or wrong item was delivered.
- The request is raised within 7 days of delivery.
Conditions
- The product must be unused and in its original packaging.
- Used or opened products cannot be returned due to hygiene reasons.
Process
- Email us at care@myherb.in with your order ID and issue photo.
- Our support team will verify and approve your return within 24–48 hours.
- Upon approval, the replacement/refund will be initiated immediately.
Refund Timelines
Refunds will reflect in your account within 5–7 business days after product pickup and quality check.
Non-Returnable Items
Trial packs, sachets, and promotional freebies are non-returnable.
Customer Support
For any help, contact us at support@myhrb.in
Phone: +91 98246 04300
